311

August 17, 2014 | Sonya Burke

photo of montgomery county's 311 service center

MC-311 on Twitter (Video)

Are you on Twitter? Montgomery County’s 3-1-1 customer service center has launched a Twitter account that provides residents with non emergency county government information and residents can request services via Twitter. What this means is that you can now Tweet MC-3-1-1 with a question or a request for service and you will receive a response. […]

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January 15, 2014 | Staff Writer

MC311 Hosts Chinese Delegation

The MC311 Customer Service Center will host a 24-member Chinese delegation of senior public administration officials from the Province of Qinghai on January 17. This is the fifth visit by a Chinese delegation to the County’s MC311 customer service center. MC311 staff will give a brief overview of their operation and demonstrate the Constituent Relationship […]

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January 3, 2014 | Sonya Burke

Liberal Leave is in Effect at Montgomery County’s Government Offices

Montgomery County officials have announced the government is open with liberal leave. Liberal leave is in effect for non-essential County employees. Liberal leave means that non-essential employees may use unscheduled annual leave, paid time off, leave without pay or compensatory leave without prior supervisory approval. The County’s 311 online and telephone information system will open […]

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March 6, 2013 | Staff Writer

Montgomery County Storm Update

Snowstorm update from Montgomery County: Roads in the county remain wet and slushy. The National Weather Service forecasts that the snow in our area will intensify later this afternoon. Ride On buses are currently operating on their normal schedules. All county parking garages are now open without charge and will remain free until 7:00 a.m. […]

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October 30, 2012 | Staff Writer

TTY 311 Answering to You In Montgomery County Maryland image

MC 311 Center to Close at 8 p.m.

Due to a drop in call volume, the County’s MC311 Call Center will close at 8 p.m. tonight on Oct. 30. The center has been open throughout the duration of Hurricane Sandy to provide storm information and help residents with County services. The center’s regular hours — 7 a.m. to 7 p.m. , Monday through […]

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