311

January 30, 2016 | Sonya Burke

UPDATED Council Schedules Special Session on Snow Operations

UPDATE Feb. 8  The special session scheduled for Feb. 9 will occur in March due to winter storm expected Feb. 8. The Montgomery County Council is scheduled to hold a special session on Feb. 9 to discuss how the county performed before, during and after the Blizzard of 2016. “Our Council will ensure accountability,” said Roger Berliner, […]

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January 28, 2016 | Willie James Inman

Mounds of Snow Hinder Commute for Pedestrians and Bus Riders (PHOTOS)

As things begin to return to normal around Montgomery County after last weekends record blizzard, commuters are hitting the roads and sidewalks to head back to work. Delays and traffic jams are common place around the County but for some, mounds of snow are impeding their commutes. A bus stop at the intersection of Colesville […]

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January 28, 2016 | Maureen Chowdhury

Five Things to Know Today, Jan. 28, In Montgomery County

UPDATE: MCPS will be providing free lunch to all students at 12 schools this afternoon. Here are your five things to know today, Jan. 28, in Montgomery County: 1. Montgomery County Public Schools (MCPS) are closed today. Administrative offices open on time. 2. MCPS is providing free lunches to all students at eleven schools this […]

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January 27, 2016 | Maureen Chowdhury

TTY 311 Answering to You In Montgomery County Maryland image

Calls to Montgomery County’s 3-1-1 Remain High

Several days after a historic blizzard Montgomery County’s  3-1-1 government information and service request call center is still receiving thousands of calls. Montgomery County spokesperson Judy Stiles says that calls have decreased from the initial surge earlier,  but volume is still higher than average. The calls have dropped from 26,000 on Tuesday, Jan. 26, to […]

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January 27, 2016 | Maureen Chowdhury

Five Things to Know Today, Jan. 27, In Montgomery County

Here are your five things to know today, Jan. 27, in Montgomery County: 1. Montgomery County Public Schools (MCPS) are closed today. Administrative offices will open two-hours late. 2. Montgomery County Government facilities will open at 10 a.m. today. 3. Ride On will operate most route services today. 4. The City of Takoma Park will […]

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January 26, 2016 | Sonya Burke

County Officials Provide Update on Snow Plow Operations at Bethesda Depot (PHOTOS & VIDEO)

Montgomery County Executive Ike Leggett, Transportation Director Al Roshdieh, and Highways Services Chief Richard Dorsey provided an update about snow plow operations on Tuesday afternoon at the Bethesda Dept. The local officials pledged to have at least one snow plow down every county street by 7 a.m. on Wednesday. If you haven’t seen a plow […]

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January 26, 2016 | Willie James Inman

County’s 311 Call Center Overwhelmed After Blizzard

Montgomery County’s 311 has experienced higher than normal call volume after last weekend’s historic blizzard. MC311 is Montgomery County’s hotline for government information and service requests. County Spokesperson Patrick Lacefield said 311 has been overwhelmed with calls about snow removal. “Usually in a 12-hour period we get about 2,000 calls. Yesterday in a 24-hour period […]

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January 21, 2016 | Willie James Inman

311 Offers 24/7 Non-Emergency Assistance During Winter Storm (VIDEO)

The National Weather Service has issued a blizzard warning for Montgomery County. In this MyMCMedia Extra video Bruce Adams, the Director of the Montgomery County Office of Community Partnerships talks about who to call for information or assistance during the winter storm. Montgomery County government declares a “Snow Emergency” to take effect on Fri. Jan […]

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October 8, 2015 | Staff Writer

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MC311 Marks Three Million Service Requests (VIDEO)

If you have a question in Montgomery County, the number to know is 3.1.1. Montgomery County’s MC311 Customer Service Center (CSC) marked a major milestone this week when it logged its three-millionth service request. MC311 has been in operation since June 2010. The call was handled by Customer Service Representative Jessica Henriquez who, on September […]

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January 26, 2015 | Sonya Burke

MC311 to Stay Open Overnight

With a wintry mix predicted for tonight through Tuesday, the County’s MC311 Call Center plans to remain open through the night and all day Tuesday, according to a county news release. Residents can report issues associated with the storm by calling 311 or 240.777.0311, or visiting the website at www.MC311.com. The TTY number is 301.251.4850. […]

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