OCP

November 27, 2016 | Sonya Burke

Office of Consumer Protection Logo

Consumer Alert: Holiday Shopping Tips (VIDEO)

Montgomery County’s Office of Consumer Protection has some important advice for holiday shoppers this season. Find out more in this Consumer Alert video, below:

Read more

June 25, 2016 | Staff Writer

A New Way to File Consumer Complaints in Montgomery County (VIDEO)

Montgomery County residents can now file consumer complaints electronically. This new, online system makes it easier for consumers to request that the Office of Consumer Protection (OCP) investigate and hopefully resolve disputes regarding most consumer transactions. At the same time, OCP is relaunching its 24-hour “tip” line to facilitate receiving anonymous tips, suggestions, comments, and/or […]

Read more

June 1, 2016 | Staff Writer

Consumer Alert: Drycleaners Eviction (VIDEO)

In this latest Consumer Alert, find out how the Office of Consumer Protection gets involved when a dry cleaning business is evicted.

Read more

May 17, 2016 | Staff Writer

Office of Consumer Protection Logo

Consumer Alert: Dry Cleaning May be Picked up From Wheaton Dry Cleaners

Consumers attempting to pick up their clothing at Super Cleaners in Silver Spring may be surprised to find the business has been evicted. Arrangements have been made to ensure consumers have the opportunity to retrieve their clothing. According to a news release from Montgomery County’s Office of Consumer Protection (OCP), anyone with clothing at the […]

Read more

May 9, 2016 | Staff Writer

Office of Consumer Protection Logo

Consumer Alert: Affinity Fraud (VIDEO)

In its latest Consumer Alert, the Office of Consumer Protection provides some important information about how to protect yourself from affinity fraud. Investigator Michelle Escobar explains. Visit our PEG partner County Cable Montgomery to view more of its local programming.

Read more

March 28, 2016 | Staff Writer

Office of Consumer Protection Logo

Consumer Alert: Weather-Related Scams (VIDEO)

In its latest Consumer Alert, the Office of Consumer Protection provides some important information about how to protect yourself from weather-related scams:

Read more

November 2, 2015 | Staff Writer

Consumer Alert: New Credit Cards With Chips (VIDEO)

The Montgomery County Office of Consumer Protection (OCP)  investigates and solves consumer complaints. In this consumer alert, OCP Investigator Joy Matthews provides information on the new credit cards that contain chips and must be dipped, not swiped. Visit our PEG partner County Cable Montgomery to view more of its local programming. Contact Montgomery County Office of […]

Read more

October 2, 2015 | Staff Writer

Consumer Alert: New Towing Law (VIDEO)

The Montgomery County Office of Consumer Protection (OCP)  investigates and solves consumer complaints. In this consumer alert, OCP Director Eric Friedman provides important information about towing practices in the county: Visit our PEG partner County Cable Montgomery to view more of its local programming. Contact Montgomery County Office of Consumer Protection by phone at 240.777.3636.

Read more

September 8, 2015 | Staff Writer

A Montgomery County Consumer Alert (VIDEO)

Montgomery County’s Office of Consumer Protection (OCP)  investigates and solves consumer complaints. In this consumer alert, OCP Director Eric Friedman provides important information about a deceptive letter that you may have received: Visit our PEG partner County Cable Montgomery to view more of its local programming. Related:

Read more

July 22, 2015 | Staff Writer

Office of Consumer Protection Logo

Office of Consumer Protection Shuts Down Deceptive Mail Solicitations

Officials from the Montgomery County Office of Consumer Protection (OCP), the Better Business Bureau serving Greater Maryland (BBB) and U.S. Postal Inspection Service-Washington Division worked together to stop a company from mailing letters that solicited Maryland homeowners to pay a fee to petition a review of their property taxes. According to a news release, the […]

Read more

Engage us on Facebook

Follow us on Twitter