Montgomery Community Media

Después de investigar numerosas quejas, la Oficina de Protección al Consumidor (OCP, por sus siglas en inglés) del Condado de Montgomery advierte a los residentes del condado sobre un aumento en los plomeros y los instaladores de gas sin licencia. La OCP ha tenido que emitir reembolsos, citaciones y acuerdos de conciliación siguiendo la tendencia […]

After investigating numerous complaints, the Montgomery County Office of Consumer Protection warns County residents of an increase in unlicensed plumbers and gas-fitters. The OCP has had to issue refunds, citations and settlement agreements following a trend of Master plumbers and gas-fitters allowing unlicensed plumbers to use their credentials illegally for a fee.  The practice is […]

La Oficina de Protección al Consumidor del Condado de Montgomery (OCP) advierte a los usuarios sobre los estafadores que se están aprovechando de las personas que están ahora más conectadas que antes, y por ende pasan más tiempos en redes sociales, plataforma de uso fácil para los engaños, según OCP. En los primeros seis meses […]

Lorena Bailey investigadora de la Oficina de Protección al Consumidor del Condado de Montgomery advirtió a los consumidores, a través de una entrevista telefónica para MyMCMedia, sobre las estafas que ya se han presentado relacionadas a la crisis de salud COVID-19. Bailey explica cuáles son las estafas más comunes, las señales que indican que puede […]

Today is Friday, March 8. Here are five things to know in Montgomery County. 1. National Consumer Protection Week: Staff from the Office of Consumer Protection will be at the Gaithersburg Library from 1 to 3 p.m. today. Stop by to learn about the OCP’s tools and resources to help residents avoid scams, identity theft […]

As the weather gets colder, phone scammers are using it to their advantage. According to Montgomery County Consumer Protection, we should “expect an uptick in PEPCO phone scams threatening to shut off [our] power.” The Office of Consumer Protection (OCP) has been alerted of energy scams like these. On OCP’s website, they say that county residents have […]

Montgomery County’s Office of Consumer (OCP) Protections launched a new program for non-English speaking residents who have consumer protection questions, according to a news release. Volunteers who are fluent in Chinese, Korean and French will work each week to facilitate communication with OCP investigators. OCP currently has staff who are bilingual in Spanish, who are […]

With the increase in questions from Montgomery County residents regarding immigration, Montgomery County’s Office of Community Partnerships (OCP) Director Bruce Adams, announced the launch of a new immigration FAQ guide. The new FAQ guide is designed to point residents in the right direction and suggests resources available countywide, according to a news release. “It is […]

The Montgomery County Office of Consumer Protection (OCP) is launching a campaign to warn consumers and retail businesses about so-called donation boxes on display in some retail stores and restaurants. These boxes typically post a photograph of a pet or a child, accept cash payments, and offer candy in return. Many businesses in Montgomery County […]

The latest Consumer Alert from the Office of Consumer Protection is about online scams. Watch the alert, below: