Joy Matthews

September 8, 2017 | Staff Writer

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Consumer Alert: Don’t be Scammed by Air Duct Cleaning Services (VIDEO)

Are you considering having the air ducts in your home cleaned. The Office of Consumer Protection (OCP) warns residents of deceptive practices by companies that promote their air duct cleaning services with coupons. “Most of these firms do not even disclose their business address on their coupons and receipts,” said OCP Director Eric Friedman. “The […]

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April 27, 2017 | Staff Writer

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Consumer Alert: Don’t Be Scammed (VIDEO)

Spring is the time of year when many residents are working on outdoor, home improvement projects. “This is also the time that scammers show up, ” said Joy Matthews, an investigator from the Office of Consumer Protection. Find out more in this Consumer Alert, below:

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February 1, 2017 | Staff Writer

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Consumer Alert About Online Scams (VIDEO)

The latest Consumer Alert from the Office of Consumer Protection is about online scams. Watch the alert, below:

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November 27, 2016 | Sonya Burke

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Consumer Alert: Holiday Shopping Tips (VIDEO)

Montgomery County’s Office of Consumer Protection has some important advice for holiday shoppers this season. Find out more in this Consumer Alert video, below:

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October 20, 2016 | Staff Writer

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Consumer Alert (VIDEO)

The Office of Consumer Protection is reminding residents to verify the status of a charity before donating after a natural disaster or emergency. Find out more in this Consumer Alert, below:

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March 28, 2016 | Staff Writer

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Consumer Alert: Weather-Related Scams (VIDEO)

In its latest Consumer Alert, the Office of Consumer Protection provides some important information about how to protect yourself from weather-related scams:

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February 25, 2016 | Sonya Burke

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Consumer Alert (VIDEO)

The Montgomery County Office of Consumer Protection is celebrating National Consumer Protection Week by offering important information for seniors.

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January 13, 2016 | Staff Writer

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Consumer Alert: Robocalls (VIDEO)

In this Consumer Alert: find out what to do about Robocalls in Montgomery County. For more information, visit the Office of Consumer Protection.

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November 30, 2015 | Sonya Burke

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Consumer Alert: Online Shopping (VIDEO)

The Montgomery County Office of Consumer Protection has released a new Consumer Alert video about online shopping. Take a look:

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November 2, 2015 | Staff Writer

Consumer Alert: New Credit Cards With Chips (VIDEO)

The Montgomery County Office of Consumer Protection (OCP)  investigates and solves consumer complaints. In this consumer alert, OCP Investigator Joy Matthews provides information on the new credit cards that contain chips and must be dipped, not swiped. Visit our PEG partner County Cable Montgomery to view more of its local programming. Contact Montgomery County Office of […]

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