consumer protection

March 1, 2021 | Gracie Tanner

County Celebrates National Consumer Protection Week With Virtual Events

Montgomery County’s Office of Consumer Protection (OCP) and Montgomery County Public Libraries (MCPL) will host a variety of virtual informative webinars from Feb. 28 to March 6 for National Consumer Protection Week. The free webinars aim to help community members understand their consumer rights and decide how to make well-informed decisions regarding their money.  The […]

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March 5, 2020 | Jordan Lindsay

Five Things to Know for March 5 in Montgomery County

It’s Thursday, March 5 and here are five things to know in Montgomery County. 1.Mid-County Citizens Advisory Board Subcommittee Meeting: The Board provides advice and recommendations to the County Executive on policy and budget issues, planning and goal setting procedures, and legislative matters. Community problems, needs, and issues will be discussed. This meeting will take […]

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February 1, 2017 | Staff Writer

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Consumer Alert About Online Scams (VIDEO)

The latest Consumer Alert from the Office of Consumer Protection is about online scams. Watch the alert, below:

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August 30, 2016 | Sonya Burke

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Consumer Alert: Solar Panels (VIDEO)

Eric Friedman is the director of the Office of Consumer Protection in Montgomery County. In this latest Consumer Alert, below, Friedman has some advice about how to hire a company to install solar panels.

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July 26, 2016 | Sonya Burke

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Consumer Alert (VIDEO)

The Montgomery County Office of Consumer Protection investigates consumer complaints. Watch this report, below, for information about a recent investigation in Rockville involving unlicensed tree trimmers:

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April 14, 2015 | Sonya Burke

Councilmember Berliner Says Predatory Towing is Number One Consumer Complaint in County

Montgomery County Councilmember Roger Berliner says “predatory towing” is the number one consumer complaint in the county. Today, Berliner introduced Bill 17-15, legislation that he has sponsored to reform private towing practices in the county. Following the introduction, he released this statement about the issue: “Today, I am pleased to introduce legislation that definitively address […]

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January 22, 2015 | Sonya Burke

Eric S. Friedman

Office of Consumer Protection Featured on NBC Today Show

Montgomery County’s Office of Consumer Protection (OCP) was featured this week in a consumer report on the NBC “Today Show” alerting consumers to the nationwide problem created by certain towing practices. The Today Show segment focused on predatory and aggressive towing practices. TODAY National Investigative Correspondent Jeff Rossen captured video of vehicles being towed minutes […]

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December 29, 2014 | Krista Brick

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Tips for Making End of Year Donations

This week is a popular one for making final donations by year-end to charitable organizations. Here are some tips from the county Office of Consumer Protection so that you choose wisely. • Verify a charity’s non-profit status • Review how money is spent by the charity. How much money is used for administrative costs? • […]

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September 26, 2014 | Staff Writer

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How to Avoid an IRS Telephone Scam (VIDEO)

Montgomery County officials are warning consumers about an IRS telephone scam. CCM’s Susan Kenedy reports. Visit our PEG partner County Cable Montgomery to view more of its local programming. Related:

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September 22, 2014 | Staff Writer

photo of Montgomery County Executive Isiah Leggett

Leggett Warns Consumers About IRS Telephone Scam

Montgomery County Executive Isiah Leggett today announced a warning from Montgomery County’s Office of Consumer Protection (OCP) and Montgomery County Police Financial Crimes Section, about a nationwide telephone scam that relies upon intimidation to steal millions of dollars from consumers. Telephone scammers contact consumers and assert that the Internal Revenue Service (IRS) has prepared a […]

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