Montgomery Community Media

Several days after a historic blizzard Montgomery County’s  3-1-1 government information and service request call center is still receiving thousands of calls. Montgomery County spokesperson Judy Stiles says that calls have decreased from the initial surge earlier,  but volume is still higher than average. The calls have dropped from 26,000 on Tuesday, Jan. 26, to […]

Montgomery County’s 311 has experienced higher than normal call volume after last weekend’s historic blizzard. MC311 is Montgomery County’s hotline for government information and service requests. County Spokesperson Patrick Lacefield said 311 has been overwhelmed with calls about snow removal. “Usually in a 12-hour period we get about 2,000 calls. Yesterday in a 24-hour period […]

Are you on Twitter? Montgomery County’s 3-1-1 customer service center has launched a Twitter account that provides residents with non emergency county government information and residents can request services via Twitter. What this means is that you can now Tweet MC-3-1-1 with a question or a request for service and you will receive a response. […]