311 call center

March 16, 2016 | Maureen Chowdhury

UPDATED Montgomery County Website Back Up (PHOTOS)

UPDATED A Montgomery County Spokesperson says the website is back up and running. Spokesperson Ohene Gyapong said there was a system hardware problem that was fixed within a few hours. “Everything is fine now,” Gyapong said. According to Gyapong, no services were compromised while the technical repairs were underway. This is the first time the website […]

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March 10, 2016 | Maureen Chowdhury

Councilmember Elrich on Winter Storm 311 Call Center Response: “Epic Fail” (VIDEO)

More than a month after the historic winter storm that buried Montgomery County, the County Council held a snow briefing on March 8. In this MyMCMedia Extra video, Councilmember Marc Elrich says that the County’s Snow Map and 311 Call Center need improvement. County officials also talk about plans of moving the 311 Call Center […]

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March 9, 2016 | Maureen Chowdhury

Local and State Officials Highlight Areas of Improvement at County Council Snow Storm Briefing (VIDEOS)

It’s has been more than a month since the historic winter storm buried Montgomery County in snow and on Tuesday, March 8, the County Council held a briefing with state and local officials to review storm response efforts. Officials estimated that the County spent approximately $40 million on snow removal, or $1 million per inch of snow. […]

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February 8, 2016 | Maureen Chowdhury

Leggett on Next Round of Snow: “Montgomery County is Well Prepared for It” (VIDEO)

In this MyMCMedia Extra video, Montgomery County Executive Ike Leggett talks about forecasted winter weather and the County’s preparation. Related:

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January 28, 2016 | Maureen Chowdhury

Five Things to Know Today, Jan. 28, In Montgomery County

UPDATE: MCPS will be providing free lunch to all students at 12 schools this afternoon. Here are your five things to know today, Jan. 28, in Montgomery County: 1. Montgomery County Public Schools (MCPS) are closed today. Administrative offices open on time. 2. MCPS is providing free lunches to all students at eleven schools this […]

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January 27, 2016 | Maureen Chowdhury

Five Things to Know Today, Jan. 27, In Montgomery County

Here are your five things to know today, Jan. 27, in Montgomery County: 1. Montgomery County Public Schools (MCPS) are closed today. Administrative offices will open two-hours late. 2. Montgomery County Government facilities will open at 10 a.m. today. 3. Ride On will operate most route services today. 4. The City of Takoma Park will […]

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March 6, 2013 | Staff Writer

311 Call Center Update

The Montgomery County 311 Call Center will close at 7 p.m. on March 6. Residents can reach MC311 by calling 311 or 240.777.0311 or online anytime at www.MC311.com. The Center will reopen for phone calls at 6 a.m. on Thursday, March 7.

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August 20, 2012 | Staff Writer

Montgomery County 311 operator

Extended 311 Hours (Video)

Montgomery County is extending the hours for the 311 call center based on feedback. Now the center is open until 7 p.m. Monday through Friday. Learn more by visiting the MC 311 website.

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