Gaithersburg HELP Seeking Volunteers
Gaithersburg HELP is looking for volunteers for three positions in its transportation program.
The positions are:
Client Transportation Driver. Volunteers will drive our Gaithersburg seniors and adults with disabilities to medical and social service appointments in the area. Usually, volunteers will wait with the client and then return the client home. But for lengthy appointments, volunteers will return to pick up the client when the client is ready.
Volunteers must have valid driver’s license, clean driving record, auto insurance, and access to a reliable vehicle. A background/MVA check will be performed.
Duties include:
- Logging into the client database to book clients requests for rides and/or do so via email.
- Contacting clients at the time of booking the rides and contacting clients the day before their appointment to verify desired pickup time and destination addresses too.
- Transporting the clients to and from their medical or service appointment; target destinations are generally within a 20-mile radius of downtown Gaithersburg.
Requirements for Volunteer Drivers
Our volunteer drivers:
- Must be 21 years of age or older.
- Must have an active Maryland driver’s license in good standing (a chauffeur’s license is not required).
- Because drivers will use their own vehicles for client appointments, your vehicle must be registered in Maryland, and have vehicle insurance with personal auto liability limits of at least $100,000/$300,000.
We need volunteers who are free: Weekdays
To apply, email volunteer@gaithersburghelp.org or visit http://www.gaithersburghelp.org/volunteer-application
Contact person: Volunteer Coordinator, call: 301-216-2510 Box 6, Email: volunteer@gaithersburghelp.org, and/or learn more about this program at http://www.gaithersburghelp.org/volunteer/drivers. When ready to apply, click “Volunteer Application” or go to www.gaithersburghelp.org/volunteer-application and follow the directions.
Client Transportation Scheduler. The volunteer will check voicemail for messages left by our clients who are Gaithersburg seniors and adults with disabilities in need of transportation to medical and social service appointments in the local area and home. Client Transportation Schedulers connect clients with drivers via their requests.
A background/MVA check will be performed.
Duties include:
- Call into voicemail system to take client requests from the voicemail system, and return phone calls to confirm details of the requested ride.
- Enter data into the established database for clients’ doctor appointment information for each ride request.
- Communicate with drivers via professional email account and/or call them to find an available volunteer driver to drive the clients to their appointments, and occasionally to pick up their medications after their doctor’s appointments before taking them back home.
Our volunteer schedulers:
- Must be 18 years of age or older
- Must have a background in good standing
- Because Schedulers use their own computer from home, a well working one would be required and can be either a desktop or laptop
We need volunteers who are free: Weekdays
To apply, email volunteer@gaithersburghelp.org or visit http://www.gaithersburghelp.org/volunteer-application
Contact person: Volunteer Coordinator, call: 301-216-2510 Box 6, Email: volunteer@gaithersburghelp.org, and/or learn more about this program at http://www.gaithersburghelp.org/volunteer/call-center-support. When ready to apply, click “Volunteer Application” or go to www.gaithersburghelp.org/volunteer-applicationand follow the directions.
Technical Assistant Client Transportation. This position is responsible for general computing and administrative support for the transportation program. The primary computing tool currently used by the transportation program is the RideScheduler program, a cloud-based database application developed exclusively to meet the needs of nonprofit transportation providers.
A background/MVA check will be performed.
Duties include:
- Provide general administrative and technical support to the Director, Transportation Program, Transportation Schedulers and Transportation Drivers.
- Conduct refresher training on using RideScheduler as needed.
- Review and perform “housekeeping” updates to the RideScheduler database as needed. This includes such things as updating the driver’s license and insurance expiration dates in driver records and cleaning up the Common Addresses list.
Our volunteer Technical Assistants:
- Must be 18 years of age or older
- Must have a background in good standing
- Because Technical Assistants use their own computer from home, a well working one would be required and can be either a desktop or laptop
- Have a general IT background, a degree is not required but can help.
We need volunteers who are free: Weekdays
To apply, email volunteer@gaithersburghelp.org or visit http://www.gaithersburghelp.org/volunteer-application
Contact person: Volunteer Coordinator, Call: 301-216-2510 Box 6, Email: volunteer@gaithersburghelp.org, and/or learn more about this program at http://www.gaithersburghelp.org/volunteer. When ready to apply, click “Volunteer Application” or go to www.gaithersburghelp.org/volunteer-application and follow the directions. However, this position will not be listed so choose position “Other?” and click on the checkbox “Information Technology” under “Any Other Skills?”. From There type “Technical Assistant Client Transportation” in “Comments”.
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